SHIPPING
We ship internationally. If you are unable to checkout with your delivery address please contact us.
All in stock items are shipped within 1-3 working days. Bikes take 5-7 days to prepare. Please contact us if you need an express service.
If your item is on backorder will we contact you on receipt of your purchase with an estimated delivery time. If you are not happy with the delivery time, we’ll offer you a full refund.
We ship using Seur in Spain and Fedex outside of Spain. You will receive tracking information for your goods once we ship.
Our estimated delivery times are as follows:
- Spain: 1 – 3 working days
- Europe: 5- 7 working days
- UK: 7 – 14 working days
- USA & Canada: 7 – 14 working days
- Rest of the World: Up to 30 days
PAYMENT
Payments can be made online using all major credit & debit cards via the secure Stripe payment system. You can also pay via the secure payment platform Paypal. Both platforms are 100% secure and guarantee your purchase.
If you would like to pay via bank transfer please contact shop@eatsleepcycle.com
We also offer a click & collect service in our Girona & Málaga stores. Simply place your order online & select your Cycling Hub of choice for the delivery method.
Please note: We can only accept refunds & returns from purchases made from Eat Sleep Cycle. We cannot accept returns from purchases made directly from our partner brands – you must contact your place of purchase for their returns policy.
If you have any questions, please email shop@eatsleepcycle.com
PAYING WITH 0% FINANCE (Spanish Residents)
We offer 0% finance on purchases via Bank Sabadell ( Instant Credit by Banco Sabadell ) for bike purchases up to the value of €5,000. Payment can be made over a period of up to 24 months.
To be eligible you need to present:
Spanish residency
Photo ID card
Bank statement
Proof of income
We can arrange finance over the phone for online purchases – call us to find out more & to see if you are eligible.
KLARNA
In order to offer you Klarna payment methods, at the time of payment, we may transmit personal data inlcuded in the contact form & order details to Klarna, so that Klarna can assess whether you meet the requirements to access your payment methods and to adapt these payment methods to your profile. Your personal data is treated in accordance with the provisions of Klarna’s privacy policy.